Thursday, 03 July 2014 00:00
Sometime in early spring, you published a story about the skimming devices that were found on the ATMs at a TD Bank in Plainview. The article caught my attention and prompted me to make changes in the way I handle my money.
First off, I would like to thank you for paying attention to your readers and listening to their concerns regarding the issue. You were willing to research and report on a real problem that no one else had yet recognized. Thank you, also, for questioning and digging into TD’s administration although it was undoubtedly an intimidating task.
Because of your efforts and reporting, I have become a safer bank customer in several ways: I’ve started withdrawing cash from bank tellers instead of from ATMs when possible; I now use cash instead of my card much more frequently than I used to; if I have to use my card, I opt for credit instead of debit; and I monitor my bank statements much more closely and check often for inconsistencies or fraudulent charges.
I suggest your other readers still remember the TD incident and follow a path to becoming better bank costumers.
Thank you again for protecting and serving your readers.